February 2009 Archives

Student Expectations

| 1 Comment

An article in the New York Times this week reported on a study of student expectations that claimed they were a significant factor in grade complaints.  Students, it seems, have different expectations about what they should have to do to earn good grades. Some of the students quoted, for example, seemed to think that they should receive good grades based on their effort. One student said, "I think putting in a lot of effort should merit a high grade.... What else is there really than the effort that you put in?” Truly an illuminating comment, I'm sure you'll agree. To most of us the answer is obvious.

The article mentioned various efforts around the country to deal with these unwarranted expectations about grades. Apparently, at Wisconsin the professors tell students they need to  “read for knowledge and write with the goal of exploring ideas.” They have seminars to reinforce this idea and teach students what education is supposed to be about.

This last quote gets at a much more fundamental question about student expectations than whether they should be graded for effort. Namely, what is education for in the first place? What value does it have? What is college for? Many students value education only instrumentally. They think rightly or wrongly that a college education is a means to getting a job. Education in itself is valued only insofar as it leads to gainful employment. As a student once said to me years ago, "I'm going to be a farmer. Why do I need to take classes like this?" (The class in question was introductory rhetoric, in which the student was faring poorly.) Any response I could have given would have been lost on this particular student, because the student had such a drastically different understanding of what the purpose of college is than I did. He was going to get some practical agricultural training and maybe enough accounting skills to run the family farm. There's nothing wrong with that, but it meant that he denigrated anything that didn't lead to his instrumental purpose. For him, the purpose of a college "education" was to help him be a farmer.

Students like this must be truly bewildered when they enter almost any traditional college and they're taught by people for whom knowledge is valued for itself and not for any instrumental purpose. This is true even in fields with practical applications, and not just in the liberal arts. Professors are professors because they like to learn. They are the types Aristotle was talking about when he said that man by nature desires to know. Philosophers by nature desire to know. Farmers desire to know how to run a farm. This is a huge and crucial difference. Students who seek only instrumental learning can't even understand the love of liberal learning that motivates their teachers. Learning is valued for its own sake, and not for the sake of some practical goal.

This difference appears even more starkly in the humanities, which tend to have no instrumental value. If we study seventeenth-century Dutch trading patterns or ancient philosophy or French poetry, we don't do so for pragmatic results. The result is understanding or knowledge, but not understanding or knowledge that we can apply to getting a job. Why study rhetoric or poetry or history or philosophy? Ultimately, the only reason can be the desire to know, and in this knowing to participate in a larger culture than we encounter in our daily lives. We may understand more about our world, we may even become more fully human in certain ways, but rarely are we going to be able to take this knowledge and go run a business.

One irony is that such a disinterested pursuit of knowledge can lead to practical results. Consider the study of philosophy. Studying philosophy developed my analytical skills in ways that other study wouldn't have, and these skills have been useful for many things, including my job, but I wouldn't have pursued the study and thus developed the skills were I not interested in the subject for itself. Studying history can develop in us an understanding of other people and other cultures and perhaps lead to sympathy with those unlike ourselves which might reduce tensions and increase world peace, but it doesn't necessarily do this. This would be an unrealistic reason to read a history book.

Another irony is that the mis-expectation of the student quoted above, who believed he should get an 'A' for effort, is one expectation that has little to do with learning for its own sake or the non-instrumental value of humanistic study, but is instead an expectation completely at odds with the practical world he will encounter when leaving school. Imagine a performance appraisal for any job where it would be appropriate to ask, "what is there other than the effort you put in?" One of the most realistic and practical portions of higher education is the ultimate expectation of results--just like in the real world. Whether you're repairing an automobile or preparing a sales presentation, no one cares about the effort you put in. People care about the finished product. The one way in which higher education indisputibly prepares one for the demands of the workaday world is the one this student finds the least understandable.

Still They Persist

| 7 Comments

Last spring I wrote about the ethics of fake reference in a series of posts. About a year ago, a student in a library school course at an unnamed library school at a large state university in New Jersey popped up during my Sunday night chat reference shift lying to me and asking me fake questions.

Skip to one year later, almost to the day. I'm still doing Sunday night chat reference shifts. Reference students at the large unnamed library school in New Jersey are still lying to me. Apparently they didn't read my posts from last year, so if you know the professor handing out this particular assignment - go lie to reference librarians at private universities and ask them fake questions - please pass this post on to them.

My first question is, what exactly do you think the students are supposed to learn from this? I really can't figure out what it is. It can't be how librarians at my institution (a private university, by the way) respond to genuine questions by our clientele or to honest researchers, because that's not what happens when these students encounter me. Are they supposed to find out what happens when duplicitous library school students lie to experienced reference librarians and try to deceive them? If so, then keep up the good work, because that's what the students learn when they get me on the line.

A friend of mine currently teaching reference says I don't like to be "secretly shopped." That's not the problem. If the shopping was secret, it might be okay. The problem is, I can tell from the very moment the first question is asked what is going on. (I'd detail how I can tell, but that would just give the deceivers more ammunition. Experienced reference librarians can probably figure it out.) From the very first question tonight, I knew. It was obviously a fake question, and, frankly, a particularly stupid and improbable one. I answered politely, then referred the query to the patron's own librarians. I was trying to be kind. Once upon a time I was a library school student myself, though a considerably more honest one.

The lies continued. The person claimed to be a student at a particular college. Uh huh. Fine. I refrained from saying, "you really have no scruples whatsoever, do you?" Instead I merely asked, "you're in a library school reference course, aren't you?" Finally, the person admitted the truth, but then had the further gall to say, "I just wanted to know what librarians would recommend for X topic." Uh huh. Sure. If that's all you'd wanted to know, you could have asked.

I'm not sure why I get so miffed about this, but I do. It seems to me a violation of professional ethics. Do the teachers of reference not see it this way? Am I not a professional with a job to do? Is my time not valuable? Do I deserve to be lied to by duplicitous students? As many around the country can attest, if I'm contacted directly, I'm more than happy to help students. Why lie to me?

I'm not sure what I can do but write about it here. Someday perhaps I'll try to teach reference myself, to show how it can be done without asking students to lie to busy librarians.

Until then, I offer some advice to duplicitous library school students at the unnamed library school. Please don't pester the chat service at my library. Your own library has a chat service. Bother those librarians. They are very good, and I'm sure they will resent your lies as well, but then again they work for your institution. If you absolutely have to chat up my institution. try telling the truth. It will get you further. You might not realize this, but the librarians where I work are pretty smart and very experienced. We do this for a living, and we can tell when you're lying to us.

Reports of My Demise

| 4 Comments

I'll tell you now I have nothing to say, but last weekend someone asked me if this blog was dead, and I realized it's been a while since I've written. I took three weeks off for Christmas, then I was behind at work, then preparing for ALA, then being at ALA, then catching up afterward. Also, I've been asked to present and write more than I usually do, and free time is taken up with these extracurricular projects. Then suddenly people are asking if I've given up blogging. I don't think I have. I don't consider this blog dead, nor even dormant. It's just resting.

Oddly enough, I even have some stuff to write about, but haven't had the time. Over Christmas break I was reading Jonathan Israel's Radical Enlightenment and enjoyed the chapter on libraries and the Enlightenment. Through that I got to Gabriel Naude's 17th century book on establishing a library. I thought it might be interesting to compare the nascent days of research libraries to today, but that would require that I actually read the book, which I haven't had time to do yet despite its brevity. The great thing about a blog is that it issues no demands or deadlines. At least I've proved I'm not addicted to blogging, which no one probably ever suspected about me.

To fill the space, I considered posting the "25 Random Things" thing, which I've been tagged on in Facebook a couple of times. So far I can't think of 25 random things that I'd want the world to know about me, but for the especially curious among you I'll give you half a dozen from my list. For the not especially curious, just ignore these.

  1. I'm big for my age.
  2. I play guitar. In high school I wanted to be Eric Clapton. After that I wanted to be Bob Dylan.
  3. I grew up in the south, but have no trace of a southern accent. When people say, "you don't sound like you're from Louisiana," I tell them everyone in Louisiana sounds like me.
  4. I'm built for comfort, not for speed.
  5. Dogs and children tend to love me.
  6. I've studied both karate and aikido. Not a lot, but enough to hurt you if you attack me. So don't attack me.

 Oh, and according to the Typealyzer, this blog is INTP.

"INTP - The Thinkers

The logical and analytical type. They are especially attuned to difficult creative and intellectual challenges and always look for something more complex to dig into. They are great at finding subtle connections between things and imagine far-reaching implications.

They enjoy working with complex things using a lot of concepts and imaginative models of reality. Since they are not very good at seeing and understanding the needs of other people, they might come across as arrogant, impatient and insensitive to people that need some time to understand what they are talking about."

Personally, I prefer the description of INTP I got when I took the Facebook quiz ( though this one isn't too bad, either):

"Logical, original, creative thinkers. Can become very excited about theories and ideas. Exceptionally capable and driven to turn theories into clear understandings. Highly value knowledge, competence and logic. Quiet and reserved, hard to get to know well. Individualistic, having no interest in leading or following others."

About Me

I'm the Philosophy & Religion Librarian at Princeton University and a Lecturer in the Princeton Writing Program. Find a little more about me here. You can reach me by email or IM at rwbtatum AT gmail.com

Disclaimer

The opinions expressed on this blog represent the opinions of the author and not those of Princeton University or the Princeton University Library, except when they don't even represent the opinions of the author.

Archives

Creative Commons

Creative Commons License
This blog is licensed under a Creative Commons License.

Subscribe