The Two Cultures

March has been really busy with work and teaching and some family business, but I have done a bit of writing. Today, the Library Journal Academic Newswire published my first contribution to the newly reorganized Peer to Peer Review column. In addition to Barbara Fister, who has been writing great stuff in that column for a long time, the new column also includes Rick Anderson, Dorothea Salo, Kevin Smith, and me writing weekly in rotation. I was pleased to be asked, but I have to say that when I saw the list of strong contributors I felt uncharacteristically daunted for a moment. Here’s the first column: The Two Cultures.

Libraries and the Enlightenment: the Book

My book on Libraries and the Enlightenment has now been published! It was just announced today. You can order a copy from the Library Juice Press or from Amazon.

The Library Juice site has a blurb, but here’s a bit more on what to expect. Chapter 1 provides a summary and analysis of the scientific and political principles of the Enlightenment, especially those that relate to the library history discussed in the book. Chapter 2 shows how Enlightenment principles led to the foundation of the first research university, and the way in which the research university model revolutionized higher education and enabled the creation of modern academic libraries. Chapter 3 investigates how the same principles inspired the public library movement in the U.S. Chapter 4 discusses examples of what I call the “universal library,” including the Library at Alexandria, Gabriel Naudé’s 17th-century Advice on Establishing a Library, H.G. Wells’ “World Brain,” Vannevar Bush’s Memex, Google, and the Digital Public Library of America. Finally, it argues that a universal library universally accessible would be the culmination of the Enlightenment in the domain of information, and that such a universal library would be built upon the current network of American libraries. There’s a lot of history and a bit of politics. It’s a good introduction to and survey of the topic for librarians, library school students, or anyone interested in the history of libraries.

So I hope you’ll buy a copy for yourself or your library (or both!).

Libraries and the Lectosystem

The desire to turn every bit of reading into a monetary transaction seems to me driven by a short term strategy that in the end would be destructive for publishers, not to mention the entire country, because the system of reading that supports publishers, libraries, and general literacy depends upon non-market forces that would be destroyed if indeed the ultimate commodification of reading were successful. We might call this system of reading the lectosystem, and like a natural ecosystem it is a sensitive totality where change in one place can have negative effects in another place. The lectosystem would collapse if all reading were commodified.

The more literate a population, the more books will be read, and the more books that are read the more books will be bought, even if not all the books read are bought directly by the individual reader. But mass literacy requires that some people get books for free, whether it’s through public schools, school libraries, public libraries, college libraries, charity, or gifts. To make this impossible, which is the implied end of turning every reading transaction into a monetary exchange, would reduce the percentage of the population that can read, which will not only ultimately reduce the number of books sold, but even further decrease the educational average in the U.S., which never seems very high even in the best of times. This inevitably would lead to the long, slow decline of America as a leading country.

Well, maybe that’s a bit extreme, to blame publishers refusing to sell ebooks to libraries for destroying the country. However, there’s still a lectosystem upon which everyone involved with books depends, and that system includes not only publishers and their market relation to readers, but also libraries and the gift economy. To destroy that system would also damage the market for books. If publishers thought about the long term, they might realize this, but long term thinking is anathema to most corporations.

On the other hand, publishers probably don’t have that kind of power. If the current lectosystem is damaged, it might repair itself and end up bypassing current publishers. A recent news story reported on a study by Columbia University which found “70 per cent of 18- to 29-year-olds said they had bought, copied or downloaded unauthorized music.” The story was about music “piracy,” but I’m sure a large percentage of that cohort who read books do the same thing. (I put piracy in quotation marks because I find it amusing to compare this with this.)  It’s a fear of “piracy” that drives publisher support for SOPA. They really seem to think that the laws can lock technology down to the nineteenth century standards that publishers seem to like so much, just like Amazon thinks its DRM really keeps determined readers from doing what they like with their Kindle ebooks. Or just like a decade ago, when movie and music corporations thought the DMCA would help control what people did with the media they thought they had purchased. Legally, you can’t copy the video from a DVD you’ve purchased to play it on a portable device. The reality is quite different, and unless you’re sharing the file with a torrent service or something there’s not much anyone can do about it. If millions of people flout a law and don’t feel the slightest bit bad about it, that’s a good sign that the law isn’t in the public interest, and that’s what routinely happening with online “piracy.”

People who read are going to read more than they could afford to read if every book read was a book individually purchased, and the more expensive the books the more that will be the case.  If publishers try to make that impossible, so much the worse for the publishers. Platforms like Amazon are already allowing writers to connect to readers and also make some money. There’s no inherent reason that public libraries couldn’t set up a similar system to connect writers to readers that would get more reading into the hands of more people while still allowing writers to profit. This would be parallel to the movement in academic libraries to support open access. It’s not that everything would be free or freely provided, only that the costs would be lowered through technological efficiency and the absence of a need for the content provider to also make a profit.

The purpose of publishers, from Elsevier to Penguin, is to sell stuff to make a profit. The purpose of libraries, both academic and public, isn’t to buy books and journals. The purpose is to connect interested readers with interesting reading, whether that’s a scholarly article on philosophy for the philosopher or a mystery novel for the general library user, or for that matter, a mystery novel for the philosopher who might want to read something besides scholarly articles. Libraries of some sort are crucial to the lectosystem because they’re the most popular places to read more widely than one can afford to read if every act of reading requires an individual purchase. Publishers used to be crucial, but are much less so now. They’re easier and easier to bypass, whether it’s through non-commercial open access journals or self-publishing at Amazon. I’m not that worried about the future of libraries, because I think libraries will be able to adapt and continue their contributions to the lectosystem. I would be more worried about the future of my industry if I worked for Elsevier or Simon and Schuster.*

*I was already working on a draft of this post, but a stimulating lunch conversation today with Pete Bromberg of the Princeton Public Library influenced my thinking in the last couple of paragraphs.

 

Libraries and the Commodification of Culture

The shift from markets to networks and from ownership to access, the marginalization of physical property and the ascendance of intellectual property, and the increasing commodification of human relationships are slowly leading us out of an era in which the exchange of property is the critical function of the economy into a new world in which the purchase of lived experiences becomes the consummate commodity.

–Jeremy Rifkin, The Age of Access

 

Neoliberalism is in the first instance a theory of political economic practices that proposes that human well-being can best be advanced by liberating individual entrepreneurial freedoms and skills within an institutional framework characterized by strong private property rights, free markets, and free trade. The role of the state is to create and preserve an institutional framework appropriate to such practices. The state has to guarantee, for example, the quality and integrity of money. It must also set up those military, defence, police, and legal structures and functions required to secure private property rights and to guarantee, by force if need be, the proper functioning of markets. Furthermore, if markets do not exist (in areas such as land, water, education, health care, social security, or environmental pollution) then they must be created, by state action if necessary. But beyond these tasks the state should not venture. State interventions in markets (once created) must be kept to a bare minimum because, according to the theory, the state cannot possibly possess enough information to second-guess market signals (prices) and because powerful interest groups will inevitably distort and bias state interventions (particularly in democracies) for their own benefit. 

–David Harvey, A Brief History of Neoliberalism

 

A society in which every transaction must be mediated by the market, in which everything is privately owned and strictly controlled, will come to resemble a medieval society—a world of balkanized fiefdoms in which every minor grandee demands tribute for the right to cross his land or ford his streams. The flow of commerce and ideas—and the sustainability of innovation and democratic culture—will be serious impeded. Furthermore, such a market-dominated society is not likely to cultivate the sense of trust and shared commitments that any functioning society must have….

    The truth is, we are living in the midst of a massive business-led enclosure movement that hides itself in plain sight.

–David Bollier, Silent Theft

I read John DuPuis’ post Penguin ebooks & The Research Works Act: Publishers gain, communities lose with great interest. I’d already been thinking about his tweet from last week (that I caught on Facebook): “Publishers want to monetize all reading and sharing transactions. Are publishers basically saying that they are opposed to the core values that libraries represent?” The final question is one I’ve been thinking about lately, and I believe the answer is, yes, they are saying that. Publishers are indeed opposed to the core values of libraries. However, it’s more than that. Corporations are opposed to the core values public goods, public space, and and other values that resist commercialization and commodification. Libraries are merely part of an international trend in contemporary capitalism and are just starting to feel the impact of trends that have been building for the past forty years or so.

I don’t have a full blown thesis at the moment, and am using this post to sketch out the broad outline of what might be my next research project (my research agenda seems to be to take whatever I happen to be reading about at the moment and stick “Libraries and…” in front of it). There has been a movement afoot to commodify every aspect of human life, to make every human exchange a market transaction, and to reduce every domain outside the market as much as possible. Call the movement what you will–neoliberalism, market fundamentalism, the monetarization of reading transactions, or the commodification of culture–but the dominant belief is a faith that private property and markets are always good and everything outside those markets is bad, or at the very least that everything outside those markets is inefficient, and inefficiency is in itself always evil. The most important thing is the protection of capital and ensuring its free movement, regardless of any other values that might interfere with that goal: human rights, popular sovereignty, a social safety net, or free access to information by citizens of a (nominally?) democratic republic.

This ideology can play itself out on an international scale, such as the power debtor nations might cede to the World Bank or the IMF, or on a national scale, such as when financial institutions “too big to fail” are bailed out by the government but not, say, homeowners duped into buying mortgages they could really never afford. It ranges from Margaret Thatcher saying there’s no such thing as society to Elsevier paying members of Congress to support the Research Works Act. Privatizing public schools, eliminating public funding for higher education, or defunding libraries are some ways that governments acquiesce to the neoliberal dogma that the private sector always knows best. Private-sector corporations act rationally and merely do their best to ensure that governments institute laws favorable to corporations, even if at the expense of the public good.

I’m not saying anything particularly new. Included below are a few books I’m currently reading that touch on these issues. The “commodification of human culture,” as Jeremy Rifkin calls it, isn’t a new trend; nor is it yet complete. There are still spaces of resistance within commercialized culture, spaces motivated by noncommercial values. I say “noncommercial” deliberately, rather than anticommercial. As David Bollier notes in Silent Theft, “the issue is not market versus commons. The issue is how to set equitable and appropriate boundaries between the two realms—semi-permeable membranes—so that the market and the commons can each retain integrity while invigorating that other. That equilibrium is now out of balance as businesses try to exploit all available resources, including those that everyone owns and uses in common.” Libraries are examples of spaces dominated by noncommercial values, a semi-permeable membrane between the market for books and the democratic need for a knowledge commons. A noncommercial ethic can coexist alongside markets, and all can thrive. But public goods and noncommercial spaces can’t coexist with a market fundamentalism that believes all public goods and noncommercial spaces are evil, at least not if that market fundamentalism controls the laws. The more or less successful drive to extend intellectual property rights into perpetuity and to wither the public domain into nonexistence is a good indication that the ethic motivating libraries isn’t winning many political battles.

In his post, John is right that “private interests are attacking the public good.” They always have been, but at the moment their power is increasing because of legal and technological changes seemingly beyond our control, as well as the successful ideological campaign to persuade people that freedom means the freedom to engage in commercial transactions but not the freedom to read. Can the public good or noncommodified culture be saved? I have no idea. The problem is so much larger than libraries or open access scholarship or ebooks or any of the specific issues we address piecemeal. The best I can hope for is that we think globally and act locally, which requires understanding the larger context behind the specific challenges to the public good while doing what we can to fight against those challenges. This is the briefest of sketches because I’m still trying to understand that larger context.

Further reading:

Bollier, David. 2002. Silent Theft: The Private Plunder of Our Common Wealth. New York: Routledge.
———. 2005. Brand Name Bullies: The Quest to Own and Control Culture. Hoboken, N.J.: J. Wiley.
Harvey, David. 2005. A Brief History of Neoliberalism. Oxford ; New York: Oxford University Press.
Hess, Charlotte. 2007. Understanding Knowledge as a Commons: From Theory to Practice / Ostrom, Elinor. Cambridge, Mass.: MIT Press.
Kallhoff, Angela. 2011. Why Democracy Needs Public Goods. Lanham, Md.: Lexington Books.
Miller, Laura J. 2006. Reluctant Capitalists: Bookselling and the Culture of Consumption. Chicago: University of Chicago Press.
Rifkin, Jeremy. 2000. The Age of Access: The New Culture of Hypercapitalism, Where All of Life Is a Paid-for Experience. New York: J.P. Tarcher/Putnam.
Saad-Filho, Alfredo. 2005. Neoliberalism: A Critical Reader / Johnston, Deborah. London ; Ann Arbor, MI: Pluto Press.

Good Citizens and the Historic Spend

The news and commentary surrounding the Research Works Act and the Elsevier boycott is coming faster than I can keep up, so I’ve been dipping my toes occasionally, making my way through some of the links posted at Confessions of a Science Librarian, plus a couple of things that I don’t think John has linked to yet, including this Richard Poynder interview with Alicia Wise from Elsevier (via Infodocket) and this long justification of the boycott signed by 34 prominent mathematicians (via NewAPPS).

Alicia Wise was also quoted last week in this article from the Chronicle of Higher Education: “while Elsevier in the 1980s and 1990s did increase prices steeply year after year, that has stopped. ‘We got it wrong then. But we’ve improved and have become good citizens,’ she said. So much of the community ire comes from past reputation, not present practice, she said.” The problem is that “past reputation” is related to “present practice.”

They got it wrong, sort of. In my own previous summary of Elsevier’s actions, I wrote that “Pub­lish­ers know how unlikely we are to sac­ri­fice key titles. Many years ago they tried to max­i­mize their profit by rais­ing jour­nal prices at four times the rate of infla­tion. When libraries finally cracked and started cut­ting sub­scrip­tions, they got us to give up all con­trol and agree to multi-year pack­ages where they would raise the prices each year by only twice the rate of infla­tion, and we agreed to ease our pain.” They “got it wrong” because they were raising prices faster than library budgets but were leaving libraries with the option of unsubscribing from individual titles. Now they’ve “gotten it right” because they’ve removed that option.

Regardless, the response acknowledges prices increased too steeply every year for more than a decade. Price have increased less steeply since the rise of the “big deal,” but with other consequences. Nevertheless, if we assume that the previous very steep increases were solely because Elsevier could profit in a monopoly environment, then the prices libraries were left with facing the “big deals” were already exorbitant. Libraries thus began subscribing to “big deals” after paying way too much previously, but it’s not like they started paying less to Elsevier than they did in the bad old days that created Elsevier’s “past reputation.” They still pay more, but the “more” rises less.

Combine this thought with a phrase Elsevier likes, the “historic spend.” Elsevier wants libraries to continue to pay for access to their journal packages based upon what they have paid before, the “historic spend,” regardless of current needs or budgets. But the “historic spend” grew out of pricing levels that were so exploitative libraries finally had to stop subscribing to journals they needed. Add to this the fact that Elsevier doesn’t want anyone to know what anyone else is spending on Elsevier journals, going so far as to sue Washington State University to keep them from releasing an unredacted copy of their contract with Elsevier.

Just considering this and not regarding all the other charges against them, only the truly naive could believe Elsevier is a “good citizen” in the world of scholarly publishing rather than a corporation with the sole goal of maximizing its profit. As I’ve written before, I don’t think that makes them evil; it just makes them a typical corporation. However, that doesn’t mean that anyone in academia should believe their corporate spin.

A Couple of Points about the Elsevier Response

Elsevier has briefly responded to the steadily growing petition by researchers to refuse to publish, referee, or do editorial work for Elsevier journals until they change how they operate. Last summer I speculated that a faculty boycott would be a necessary step towards more open access. That was in response to the OUP, CUP, and Sage suing Georgia State University. We might finally get to see what, if anything, will happen. 3500 or so researchers have signed the petition so far (about 40 just while I was writing this post), but it’s hard to know how many of those are actively involved in work for Elsevier journals. If the bulk of the people actually providing the research and the free labor quit doing it, what actions can Elsevier take? If they start paying for the articles and editorial work, there goes their profit.

The response so far is that business as usual is the best thing for everyone. At least that’s how I understand their response. To be fair, it’s a clever response, and you can tell that Elsevier has the money to hire intelligent and articulate people to do their marketing. I don’t want to address the entire post, but a couple of the points made especially stuck out. Here’s one quote:

Although it’s tempting to boil issues down to catch-phrases like “Publicly funded research should be free to the public,” it is much more difficult to divine the implications of such statements. I was recently told about a dynamic government-funded research center to develop flexible display technology. What portion of that research should be free: the research report to the funding agency; the peer-reviewed published article; or the new flexi-plastic tablet as the result of that publicly-funded research? How did we come to accept that the peer-reviewed article meets that obligation? I think this is an important discussion; one that needs much more thoughtful debate.

The opening rhetorical move accuses the thousands of scientists and librarians who support open access to scholarship of oversimplification. The implication is that anyone who believes that publicly funded research should be open to the public just doesn’t understand all the complexities of the issue, even if they’re the ones funding or performing the research. Instead, the people who really understand the issue are vice presidents of global marketing for large publishers with a serious investment in defending the status quo.

The use of a specific example is a good move. Draw attention away from the general debate and the accusations against Elsevier (which admittedly are very broad) and focus that attention on a specific piece of research. Of all the stuff that goes on in a research project, “how did we come to accept that the peer-reviewed article should be free? It’s a fair question, but not a particularly difficult one to answer. We didn’t “come to accept” that proposition. We began with that proposition. For the past 300 years scientists have been doing research with the goal of publishing and disseminating that research. The article isn’t the research, but merely the report of the results of that research, and scientists have always been interested in having the reports widely available. The petition says it’s about “right of authors to achieve easily-accessible distribution of their work,” and that’s what scientists have wanted since the 17th century. Moreover, scientists expect to have access to all the published results of other scientists, regardless of whether their particular institution can afford the very high prices of most scientific journals, which is why they’ve always shared amongst themselves regardless of copyright.

This isn’t to say that scientists haven’t been implicitly responsible for the inaccessibility of much of those results. Unfortunately, while scientists have been very good at furthering science, they haven’t been so good at creating mechanisms for the wide distribution of the results of their research. The network of noncommercial scholarly journals didn’t keep pace with the output of scientific research, and enterprising publishers with commercial values at odds with scientific values emerged to fill the gap. Scientists were so intent on publishing, they didn’t think about the implications of creating a large commercial network of journals to publish research that was often publicly funded. They also haven’t thought much about the refereeing and editorial work they did for these journals, treating all scholarly journals as equal, regardless of whether they were published by a commercial firm dedicated to profit or by a noncommercial association dedicated to the dissemination of scholarship.

Which brings me to the second quote from the Elsevier response, in which my claim that international science and Elsevier have different values is implicitly challenged.

Elsevier aims to make research more accessible and discoverable while ensuring the integrity of the scientific record. We’ve always supported the principle that the public should have access to publicly funded research. We believe this can best be achieved in an environment without government mandates.

I would be puzzled by how they could support the principle that the public should have access to publicly funded research and then fight to counteract a law that tries to uphold that very principle, except that I doubt even the person who wrote that response believes it. I understand why they want an “environment without government mandates,” because those government mandates could cut into the profit they make by publishing the results of publicly funded research. But if they supported that principle, they wouldn’t have been paying members of Congress to push the Research Works Act, and if they hadn’t been supporting the Research Works Act this petition against them probably wouldn’t have happened. Of the three accusations against Elsevier, only the third–the support of SOPA, PIPA, and the Research Works Act–is even remotely new behavior. It would be ironic indeed if a push by Elsevier to overturn a law supporting a principle they claim to uphold leads to radical change in scholarly publishing.

The Final Provocation

Despite the overwhelming negative response to the Research Works Act from the science community, at least as indicated by the faculty blogs John DuPuis links to (what, still no bullet summary, John?), I’m not quite ready to agree with the Library Loon that the shoe is on the other foot. She opines, correctly I believe, that “Faculty don’t like to hear ‘don’t.’ Not from librarians, and not even from publishers.” One example supporting this claim is this English professor’s refusal to sign away his copyright to Oxford University Press. “I am unwilling,” he writes, “to countenance such an abridgement of my ability to make the words that I have written more freely available.” He maintains that scholarly publications are the work of the author and not the publisher.

However, even if the Research Works Act became law, it wouldn’t be telling faculty they can’t do something. It would be telling Federal agencies that they couldn’t do something, which is a different thing. From the bill text:

No Federal agency may adopt, implement, maintain, continue, or otherwise engage in any policy, program, or other activity that–

(1) causes, permits, or authorizes network dissemination of any private-sector research work without the prior consent of the publisher of such work; or

(2) requires that any actual or prospective author, or the employer of such an actual or prospective author, assent to network dissemination of a private-sector research work.

As far as I can tell from the text of the bill, though, there’s no stipulation that the authors of research articles can’t post those articles on their own websites or in institutional repositories. It just says that the government can’t force them to do that as a condition of funding.

But, theoretically, the publishers supporting the Research Works Act should want to go further than stopping Federal open access mandates. In the press release opposing the NIH policy that spurred action against it, the Association of American Publishers, they make the following arguments against open access:

When an author asks a publisher to publish a research article, the author agrees to transfer copyright so the publisher will undertake the effort and expense of preparing the article for final publication. The publisher relies on holding copyright to enable it to recoup publication costs and continue to invest in scientific communication. The full benefit of copyright protections is weakened when authors are required to permit NIH to make their journal articles available to the public for free. Moreover, the mandated access policy gives publishers little or no subsequent safeguards from piracy.

Presumably, “the full benefit of copyright protections is weakened when authors” post their work online period, even on their own websites or institutional repositories. How could that not be the case? And if it is the case, then the AAP and others must also be opposed to all such “network dissemination” of research, even if the research isn’t publicly funded by a Federal agency.

Thus, theoretically, the anti-OA publishers should be opposed to the institutional open access policies implemented by Harvard and Princeton and others in the past few years. The faculty of both universities supported making their work more accessible. The faculty at Princeton voted unanimously to adopt an open access policy. It’s not a mandate, because faculty can seek waivers for particular articles, but it’s a sweeping policy that forcefully states the desire to make research publicly accessible and to not give away all rights to publishers. Granted, Harvard and Princeton are private universities, but policies like these still run afoul of the publisher’s arguments against Federal mandates. Articles published in journals from Elsevier by leading researchers will also be freely available online.

The final provocation of the faculty will come when publishers start paying for legislation making institutional open access policies and personal “networked dissemination” of one’s own research illegal. That will be the moment when faculty start hearing “don’t” from publishers, because that will be the moment that publishers try to deliberately and publicly interfere with decisions about their institutions or their research that the faculty have made themselves. When or if that time comes, we might finally see widespread revolt against the worst abuses of commercial scholarly publishers. The question is whether  in their drive for profits the offensive publishers will finally be brazen enough to alienate the community that provides all their free content.

Open Access and the Origin of the Research University

There’s been a lot written about the Research Works Act in the past week or so. I’m too swamped right now to keep up with it all, but John Dupuis has a nice collection of links for those with a few hours to read up on the topic, though I do wish he’d prepare a bullet list summarizing all the posts for all us busy librarians. I don’t have anything new to add, but I have been thinking of the RWA in historical context. The modern research university was originally created to allow professors to research any topic they wanted, pursue the results of the research wherever they might lead, and to publish the research for the world to share. (You can read all about this development and how it led to the foundation of modern academic libraries in my forthcoming book, Libraries and the Enlightenment.)

There’s a lot of support for open access in the ideas of those who founded research universities. One of the most influential, Daniel Coit Gilman, was the first president of the Johns Hopkins University. He believed that research universities should be “devoted to the discovery and promulgation of the truth,” and that “It is one of the noblest duties of a university to advance knowledge, and to diffuse it not merely among those who can attend the daily lectures–but far and wide.” Because Gilman believed in the promulgation as well as the discovery of truth, he founded not only the first German Model graduate school in America, but the JHU Press as well, which is the longest running university press in America. University  presses devoted to scholarship and not profits are the natural means of publishing academic research, but universities never adequately funded them, often insisting that they support themselves, even when the whole point was that they were publishing material that wasn’t commercially viable. (For a short history on university presses, consider Cecile M. Jagodzinski’s “The University Press in North America: a Brief History,”Journal of Scholarly Publishing, October 2008, 1-20, available from Project Muse).

One of the founding principles of the modern research university was that the results of that research should be published and widely available, but that principle was ignored over the years if not completely forgotten. If research universities and university presses had lived up to their promise, there would never have been a serials crisis or an open access movement. Were Gilman around today, he might be appalled at the way big universities have become big businesses that cut unprofitable research programs or the way that university researchers give their research results to companies that sell the results for a profit, but he would probably support open access initiatives as among the best ways to promulgate the truth he hoped universities would help discover. The creation of open access directives by the faculty at universities like Harvard and Princeton show that most professors still value the original motivation to share the results of their research widely. Though it seems dark days for the founding ideals of research universities, maybe it’s not yet too late after all, and maybe with enough provocation academic researchers will band together to make their research truly accessible to all.

A Model of a Research Consultation

In my last post, I discussed research consultations, which seems to be one common interaction in academic libraries that is rarely addressed in library school, at least based on the standard reference textbooks. I examined the two standard texts I’m familiar with–Bopp & Smith’s Reference and Information Services and Katz’s Introduction to Reference Work–and neither addresses the research consultation as such, though Bopp & Smith mention that there are these things called research consultations. The assumption seems to be that the needs of the research consultation are covered under basic reference: conduct a reference interview, assess the information need, address it, etc. Instead, I tend to think of a research consultation as something in between a standard reference transaction and an instruction session.

Though some research consultations focus on specific information needs, most of the ones I have start from a general research topic, usually with the student wanting scholarly books and articles on that topic. Often enough, there’s a gap between the way the student thinks about the topic and the scholarly discussion about it, if indeed there’s any scholarly discussion at all. In that case, the consultation often includes discussion about how to approach a topic based on the research found. Rarely do I encounter a student who has a topic that perfectly conforms to both the research and the controlled vocabulary of an established index. So, considering a student who goes into a consultation with only a topic or even a vague research question, what should that student leave with? That question isn’t addressed in the reference textbooks, and it wasn’t addressed at all in any of the reference courses I took in library school.

In the ideal research consultation, I think students should emerge with a small number of relevant sources and a plan for how to proceed with their research after the consultation. Thus, it is partly about finding an “answer” to a question like “can you help me find sources on X?” However, it’s also a time to provide detailed instruction on how to find more sources like those, and sometimes even on how those sources might be useful depending upon the essay topic.

I’ve given a lot more thought to this since I started teaching in a library school. I wanted to teach reference skills appropriate to academic librarianship. In the arts & humanities librarianship course I’ve been teaching at the University of Illinois, I assume that ready reference in the humanities is dead and focus on research consultations. Dead might be too final a word, but the way reference has traditionally been taught–e.g., sets of ready reference questions and possible reference sources–is much less relevant to the academic library than once it was. For the research consultations, I give fairly well developed research questions based upon actual questions I or others have gotten from students and have my own students write a response in 2 pages or less as if it were an email exchange. There are obviously limitations to the assignment, such as the impossibility of conducting a reference interview, but it’s as close to a real world interaction as I could come up with, and the sort of thing I do on occasion when a face to face meeting won’t work.

In their response, my students are supposed to provide an example of each of the following (if relevant to the topic):

  • Primary sources (archives/ historical documents/ works of literature/ philosophical works, etc.)
  • Secondary sources (including “seed documents”—recent, relevant, scholarly books & articles)
  • Tertiary sources (encyclopedias, bibliographies, etc.)
  • Citations that seem worth chasing
  • Important scholars in the field (if they can be identified)
  • Databases and indexes to search
  • Useful keywords and subject headings/descriptors

Keep in mind this sort of consultation is geared towards the humanities, though I could imagine variations for students who needed help in other fields. Also, not everything on the list is appropriate for every consultation. Nevertheless, students who get to this point should be able to proceed on their own, which should be the ultimate goal of research instruction.

Because I’m curious about what other people do and because I’m always looking for ways to improve the course, I’ll end with questions. Does this seem like an appropriate model for a research consultation? Is it too ambitious? Or does it leave the student with too few documents in hand? Is there something you would do differently in an assignment that could make it mirror an actual consultation more?